Use of Terms
Revised on 12/21/2024
1. Introduction and Agreement:
Welcome to Dan Customify. These Terms and Conditions govern your access to and use of our website, including all subdomains, affiliated sites, and mobile applications (collectively, the "Website"). By using the Website, you accept these Terms in full. If you disagree with any part of these Terms, do not use our Website.
2. Privacy and Security:
Our Privacy Policy, which is part of these Terms, can be found here. It is crucial to review it to understand how we collect, use, and protect your personal information.
3. Conduct and Usage Restrictions:
The Website and its content are protected by copyright, trademark, and other intellectual property laws. You agree to use the Website only for lawful purposes and in accordance with these Terms.
4. Personal Use Limitation:
Any products or services obtained from Dan Customify are for personal use and may not be resold or distributed. We reserve the right to limit or cancel orders that we suspect are for resale.
5. Information Accuracy:
We strive for accuracy in the information provided on the Website. However, some details, including product descriptions and pricing, may contain errors. We reserve the right to correct any errors and update information without notice.
6. Website and Pricing Changes:
We reserve the right to modify or discontinue any aspect of the Website or any product at any time, with or without notice. Product descriptions and prices are subject to change.
7. Payment Terms:
All payments are in U.S. Dollars. By submitting payment details, you confirm that you are authorized to use the provided payment method and that there are sufficient funds to cover the transaction.
8. Order Placement and Acceptance:
Your order confirmation does not signify our acceptance of your order. We may accept or decline any order, and your order represents your warrant that it complies with these Terms and does not infringe any intellectual property rights.
9. Shipping Policy:
Dan Customify ships to addresses within the United States and worldwide. Please allow several business days for production before shipping. Orders can be canceled without charge within three hours of placement; a $9.00 fee applies for cancellations after this period. Address changes must be made before the order enters production, after which changes are not possible. Please double-check your shipping address to avoid any inconvenience.
For products manufactured locally in the USA, you can expect your custom gift to be delivered within approximately 7 days, thanks to a local supply chain that allows for quicker production and shipping times. For products manufactured in other countries, the delivery time may increase to approximately 14 days, as international shipping can involve additional transit times. After you place your order, we will provide you with the corresponding tracking number so you can track your package. This way, you can stay informed about the status of your custom gift throughout the shipping process.
10. Delivery Confirmation:
We consider delivery confirmation provided by the carrier as sufficient proof of delivery, regardless of whether a signature is obtained.
11. Refunds and Defective Products:
Due to the custom nature of our products, returns are not accepted.
However, if a product is defective or misprinted, we will reprint and resend it at no charge. Please retain your original order details for any potential replacement requests. For more details, please refer to the Return Policy.
12. Social Media Interaction:
Our Social Media Presence is subject to the policies of the respective platforms. We are not responsible for user-generated content or comments.
13. Warranty Disclaimer:
The Website and all products are provided "as is" without any express or implied warranties, including but not limited to, warranties of merchantability or fitness for a particular purpose.
14. Liability Disclaimer:
We will not be liable for any indirect, special, incidental, or consequential damages arising from the use of the Website or products, regardless of the cause of action.
15. Dispute Resolution:
Any disputes arising from or related to these Terms will be resolved through arbitration in Shanghai, China, under the rules of SHIAC, with the arbitrator's decision being final and binding.
16. Indemnification:
You agree to indemnify and hold Dan Customify harmless from any claims, damages, or losses resulting from your breach of these Terms or your violation of any third-party rights.
17. Third-Party Websites and Links:
We are not responsible for the content or policies of third-party websites linked to from the Website. You engage with them at your own risk.
18. User Submissions:
Any content you submit to the Website, including testimonials and ideas, is non-confidential and non-proprietary. We have the right to use, modify, and distribute such content.
19. Intellectual Property Rights:
All content on the Website is owned by Dan Customify and is protected by intellectual property laws. Unauthorized use or distribution of the content is strictly prohibited.
20. Electronic Communications:
You consent to receive electronic communications from us, which are deemed to be as legally valid as written communications.
21. Assignment of Rights:
You may not assign any of your rights under these Terms. Dan Customify may assign its rights and obligations at any time.
22. Waiver:
The failure to enforce any term of these Terms does not constitute a waiver of such term.
23. Severability:
If any part of these Terms is found to be unlawful or unenforceable, that part will be considered separate from the rest of the Terms, which will continue to be valid and enforceable.
24. Termination:
Upon termination of these Terms, certain provisions will survive, including those related to intellectual property, indemnification, and limitations of liability.
25. Entire Agreement:
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Dan Customify.
26. Contact Us:
For any questions or concerns, please contact our Customer Support at service@dancustomify.com.